A Quick Guide: Things to Know before Visiting Urgent Care

Urgent care centers have become increasingly popular over the years due to the convenience they offer. They provide medical care for non-life-threatening illnesses and injuries that require immediate attention but are not severe enough to warrant a visit to the emergency room. However, before you walk into an urgent care center, there are a few things you should know.

1. Hours of Operation

Unlike emergency rooms, urgent care centers have specific hours of operation. They are usually open during weekends and holidays when primary care physician offices are closed. It is essential to check the urgent care center's hours before heading there to avoid disappointment.

2. Types of Services Offered

Urgent care centers offer a wide range of medical services. They provide treatment for conditions such as colds, flu, infections, allergic reactions, and minor injuries. However, not all urgent care centers offer the same services. Some may have X-ray machines and labs, while others may not. Be sure to call ahead and check if the urgent care center can provide the services you need.

3. Costs

Urgent care centers are less expensive than emergency rooms but more expensive than primary care physician offices. The cost of treatment at an urgent care center varies depending on the services provided. Feel free to check with your insurance provider to see if they cover urgent care visits. If not, find out how much you will be expected to pay out of pocket.

4. Wait Times

Wait times at urgent care centers vary depending on the number of patients waiting to be seen. Some centers may have longer wait times than others. Before heading there, you may call ahead and find out how busy the center is. Call 911 or go to the emergency room if you have a medical emergency.

5. Medical Records

Urgent care centers cannot access your medical records unless you have visited them before. You must bring a copy of your medical records or a list of your medications and allergies with you. This information can help the healthcare provider diagnose accurately and treat appropriately.

6. Staff Qualifications

Urgent care centers are staffed by a team of healthcare professionals, including doctors, nurses, and physician assistants. It is vital to check the qualifications of the staff before seeking treatment. Ensure the healthcare provider treating you has the qualifications and experience to provide appropriate care.

7. Referral to Specialists

If your condition requires the attention of a specialist, the healthcare provider at the urgent care center may refer you to one. Do not forget to follow up with the specialist as soon as possible. Make sure that you understand the referral process and have all the necessary information before leaving the urgent care center.

8. Follow-up Care

After receiving treatment at an urgent care center, you must follow up with your primary care physician. They can review the treatment you received and provide any necessary follow-up care. If your symptoms worsen or do not improve, seek medical attention immediately.


Urgent care centers provide a convenient option for medical care for non-life-threatening illnesses and injuries. However, before visiting an urgent care center, it is important to check their hours of operation, types of services offered, costs, and wait times. You may also bring your medical records, check staff qualifications, follow referrals to a specialist, and follow up with your primary care physician. By doing so, you can ensure that you receive the appropriate care and treatment for your condition.

If you are looking for a trusted institution that provides exemplary urgent care in Chino, CA, look no further than our services here at Lani City Medical. We are here to deliver top-notch medical care with minimal wait times. Just walk in or save your spot in line. Call us today for more information about our available urgent care services.